The first paper published from the National Study of Quality Professionals in behavioral health services concludes that many quality professionals don’t think they have the skills they need to do their jobs well. The paper, published online (in prepublication format) … Continue reading
Nate Israel and I have begun recruiting agencies for our study on how performance management systems mature over time in private child and family service agencies. Read more about the study here. … Continue reading
In August, the University of Chicago will host a 3.5 day on-site training in performance measurement and quality improvement for social service agency staff and faculty members in schools of social work. For seven of those agency-faculty pairs, the training … Continue reading
The University of Chicago and Chapin Hall Center for Children at the University of Chicago today announced that they will be funding a new research project to explore performance measurement in private child and family service agencies. The study, Understanding and … Continue reading