The graphic to the right shows the most common metrics used in quality work in manufacturing and service industries across the globe, according to the Global Quality Survey administered by the American Society for Quality. (The full report is available … Continue reading
Tim Wood, a middle aged civil servant sits at a metal 1963 vintage Steelcase desk. A pile of forms stuff an inbox in the upper left portion of his desk. There is not a computer in sight. In a … Continue reading
I think ASQ is awesome. I think it is amazing that there is an organization that wants to spread the word about quality. I am a member. I liked them on Facebook. I have bought about $500 worth of quality … Continue reading